StarTek (NYSE: SRT), a leading provider of business process outsourcing services, announced today the signing of a lease for a new contact center in San Pedro Sula, Honduras. The center is expected to open late in the third quarter of 2011.
“The addition of a center in Honduras was driven by client needs,” said Chad Carlson, StarTek’s President and Chief Executive Officer. “We have experienced great success with our StarTek Costa Rica facility and went searching for another bilingual, educated population in a country with a stable democratic government which ultimately led us to Honduras. This further expansion into Latin America is consistent with our plans to continue to grow our global footprint.”
The center is located in the Altia Business Park in San Pedro Sula. The city of over 800,000 is home to seven institutions of higher learning and is the second largest city in Honduras.
About StarTekStarTek, Inc. (NYSE: SRT) is a leading customer experience expert in the business process outsourcing industry. Our clients rely on us to ensure a great customer experience resulting in improved customer satisfaction and retention and an increase in revenue and cost efficiencies for our clients. StarTek has the platforms and the expertise to compete with the largest companies but we remain small enough to focus on partnering with our clients to develop creative solutions that fit their unique needs. StarTek’s comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. Our company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce. For more information, visit www.StarTek.com or call +1 303.262.4500. StarTek was named best outsourced provider for 2010 by the IQPC.