Client Configuration Server and New Patent for Automatic Peripheral Device Configuration Enable Service Providers and Enterprises to Simplify and Streamline the Management of Softphone Moves, Adds, Changes and Application Updates
July 12, 2011
/PRNewswire/ - With business softphone adoption growing at double-digit rates annually, service providers and enterprise IT departments need to slash the costs and time spent provisioning and managing those devices.
(OTCBB: CPAH); (TSX-V: CCV), today announced the availability of its Client Configuration Server (CCS) and the granting of U.S. Patent # 7,958,276, which together offer IT managers more control and autonomy through a simplified management user interface that immediately increases deployment efficiencies and streamlines end-user device management.
CounterPath's Client Configuration Server is designed to enable enterprises and service providers such as telcos, cable providers and ITSPs to deploy and manage their own CCS solution, a key node for any softphone or SIP endpoint deployment. Featuring a clean and intuitive user interface, the CCS enables service providers to automatically apply the proper configuration to each end-user device, periodically update those configurations and remotely upgrade client-side software.
"Service providers typically have to build their own configuration servers when deploying endpoints such as CounterPath's softphones. Not only is that labor-intensive, it isn't really within the operator's core competency," said
, Senior Vice President of Marketing and Products, CounterPath. "With CCS, operators can take advantage of a solution that's not only off the shelf but specifically designed to accelerate deployment while increasing back-end efficiencies."
CounterPath's Client Configuration Server also provides:
- Five-Nines (99.999 percent) Reliability - The CCS is based on CounterPath's Network Convergence Gateway (NCG) technology, ensuring carrier-class reliability.
- Standards-Based Security - All client communications are done via HTTPS.
- High Scalability - Customers can support millions of softphone/SIP endpoints.
- Flexibility - The CCS's profile and template structure supports a wide variety of client types and end-user configurations.
- Multi-Tenanted Capabilities - A group hierarchy enables reseller scenarios and department-level administrative control within end-customer companies.
- Multiple Interfaces - The CCS is designed for both programmatic back-end systems and operations staff for configuration access on a per-tenant basis.
In addition to desktop softphones, CounterPath's CCS can be applied to CounterPath's mobile softphone applications for Apple's iOS and Android devices. This architecture gives service providers and enterprises the ability to make changes to, and monitor subscriber usage of, their mobile applications across broader distribution channels, such as Value Added Resellers (VARs) and Value Added Distributors (VADs).