Health Net Community Solutions, Inc. received two awards from the California Department of Health Care Services ( DHCS) for its contributions to quality improvement efforts within the Medi-Cal program.
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Health Net Community Solutions received the bronze quality award for outstanding performance in the California Department of Health Care Services 2010 Consumer Assessment of Healthcare Providers and Systems ( CAHPS ®) surveys for the Medi-Cal managed care program in Tulare County.
Health Net Community Solutions associate Carol Spencer, RN, also was recognized for her outstanding contribution to quality improvement efforts in the Medi-Cal managed care program. She was honored for her work on developing the Facility Site Review Tool that helps assess the physical accessibility of provider sites that care for Medi-Cal’s Seniors and Persons with Disabilities (SPD) population.
Through May 2012, medical coverage for the SPD population is transitioning to the Medi-Cal managed care program. The Facility Site Review Tool evaluates provider offices to help ensure that physical accessibility − such as parking for disabled patients, ample door width for wheelchairs, appropriate height for exam tables and other accommodations − are addressed. The DHCS rolled out this tool to all health plans in the Medi-Cal program.Health Net Community Solutions, Inc. is a subsidiary of Health Net of California, Inc. “Health Net is honored to be recognized by the California Department of Health Care Services for our quality improvement efforts,” said Dave Meadows, Health Net vice president of State Health Programs. “We take pride in collaborating with DHCS and our community and provider partners to offer dependable and quality service to Medi-Cal beneficiaries.”