- API integration with common online chat applications. GeoFluent's APIs provide dedicated, secure, seamless bi-lingual communication between a customer or prospect and a support agent within an organization's existing chat application. GeoFluent Chat is easily trained to reflect each organization's brand, products, languages and expertise, making multilingual chat comprehensive and actionable.
- Support for pre-chat survey applications. This allows contact centers to present surveys, route chats to the appropriate agent and engage chats in the customer's preferred language, resulting in more effective pre-sales engagements and faster time to resolution for common support engagements.
- New reporting functionality that captures valuable metrics including chat invitations and sessions by language, percentage of translated chats converted into sales, and other performance data for contact centers and enterprises to measure the effectiveness of multilingual online chat sessions.
GeoFluent Real-Time Chat Translation Accelerates Contact Center Productivity, Increases Customer Engagement And Reduces Costs
Check Out Our Best Services for Investors
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Model portfolio
- Stocks trading below $10
- Intraday trade alerts
More than 30 investing pros with skin in the game give you actionable insight and investment ideas.