Mark Veyette has joined StarTek, Inc. as their new chief technology officer (CTO) and SVP information technology. In his new role, Veyette will be responsible for leading all technology aspects for the company. He will be focused on continually improving technology and systems infrastructure, monitoring and reducing IT costs and shaping the Company’s future technology roadmap. Prior to joining StarTek, Veyette was vice president of strategic accounts for HCL Technologies America, a leading global IT services company.
“Mark is a great addition to the team,” said Larry Jones, president and CEO of StarTek. “He has experience in all aspects of information systems and technology and has a proven track record of leading and transforming technology teams. He also has an impressive track record in the communications industry meeting strategic business needs through technology innovation.”
Veyette’s past experience includes his position as Vice President- EIT and IT Governance for T-Mobile USA, leading the IT business management organization. He was also vice president of operations and information technologies for Echostar Communication, LLC. For the 6 years prior, he was in the cable industry as VP enterprise operations, information technologies with ATT Broadband until the company was acquired by Comcast. Veyette began his career at AT&T and held various positions, the last of which was as director of American Transtech which provided outsource customer and employee care services to Fortune 500 companies.
A bout StarTekStarTek, Inc. (NYSE: SRT) is the customer care expert in business process outsourcing. Our job is to improve and manage our clients’ customers’ experience. The results have been impressive: improved customer retention, an increase in revenue, and greater cost efficiencies for our clients. StarTek has the technology to compete with the largest companies but we remain small enough to focus on partnering with our clients to develop creative solutions that fit their unique needs. StarTek’s comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. Our company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce.