Press Releases
ONWARD: How Starbucks Fought For Its Life Without Losing Its Soul, By Howard Schultz, Ceo Of Starbucks, To Launch With Webcast And 14-City Book Tour
Rodale Inc. and Starbucks (NASDAQ: SBUX) announce the publication of ONWARD: How Starbucks Fought for Its Life without Losing Its Soul (Rodale Inc.; March 29, 2011), by Howard Schultz, ceo of Starbucks. It’s the inspiring story of one company’s struggle from crisis to comeback, featuring themes of hope, conscience, innovation, courage, and responsibility. As a preview to the book launch, Starbucks will host a live Webcast featuring an interview and Q&A session with Schultz at 9 a.m. PT/Noon ET today. Access to the Webcast is http://starbucks.com/onward/live. People may also submit questions on this page, through the stream on Facebook ( http://facebook.com/starbucks), or on Twitter using the hashtag #OnwardLive.
The Onward book tour commences in New York City, March 29-30, and will also include stops in Washington, DC, March 31; Boston, April 1; San Francisco, April 4; Los Angeles, April 5; Denver, April 6; Seattle, April 7; Chicago, April 11-12; Toronto, April 13; Shanghai, April 26; Shenzhen, April 27; Seoul, April 28-29; London, May 10-11, and Vancouver, May 26. Starting in late April, translated versions of Onward will be published in China, Japan, Korea, Taiwan, Thailand, U.K., Russia and Brazil. On Sept. 19, 2011, translated versions of Onward will be published in France, Germany, and Spain. Participating Starbucks stores worldwide will carry the translated versions when they launch in respective countries and will carry an English version in countries where translations are not available. Additional information about the book and tour is available at www.starbucks.com/onward. The National Braille Press will also offer Onward in the e-Braille format as a free download for Braille readers. Starting on March 29, it can be downloaded at http://www.nbp.org/ic/nbp/ONWARD.html. A starred review from Publishers Weekly described Onward as “personal, suspenseful, and surprisingly open ... [Schultz’s] sequel to the founding of Starbucks is grittier, more gripping, and dramatic, and his voice is winning and authentic. This is a must-read for anyone interested in leadership, management, or the quest to connect a brand with the consumer.” Schultz’s first book, Pour Your Heart into It (Hyperion; 1997), described the founding and ideals of a young company determined to make its mark. Onward is Schultz’s story of the next and perhaps harder challenge of any entrepreneur’s journey: saving a mature company from losing its way, and rediscovering its purpose. In 2008, Howard Schultz made the unprecedented decision to return as the ceo, eight years after he stepped down from daily oversight of the Company and became chairman. Concerned that the Starbucks Experience had been compromised by its quest for growth, Schultz was determined to help Starbucks return to its core values and restore its financial health. In Onward, he shares the remarkable story of his return and the Company’s ongoing transformation under his leadership, revealing how, during one of the most tumultuous economic times in history, Starbucks again achieved profitability. Schultz not only had to act quickly and aggressively on a global scale, but had to look in the mirror, confront the Company’s blemishes, and search for answers to such hard questions as:- How can you evolve your brand—especially an iconic one—to be relevant to a new age while being true to its roots?
- How can you grow a company without losing an intimate relationship with each customer?
- How can you revive your employees’ passion for your company’s founding principles?
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