StarTek, Inc. (NYSE: SRT) a leading business process outsourcing (BPO) services provider announced it has been certified as compliant with the Payment Card Industry Data Security Standard (PCI-DSS) as a Level 1 service provider by Coalfire Systems, Inc. Coalfire Systems is a leader in the IT Governance and Compliance Management Industry.
“We are very proud that our call centers are certified,” said Larry Jones, president and CEO of StarTek. “Our team did a great job in going through the steps to ensure we were compliant. Protecting customer data is a top priority for us.”
Coalfire Systems, Inc. conducted testing of StarTek’s control around their consumer union customer support program in accordance with the Level 1 Service Provider Audit Procedures to validate compliance with the PCI Data Security Standard. Testing of the 12 requirements was completed and all requirements were validated and certified to be operating in full compliance with the PCI Data Security standards.
About StarTekStarTek, Inc. (NYSE: SRT) is a leading customer experience expert in the business process outsourcing industry. Our clients rely on us to ensure a great customer experience resulting in improved customer satisfaction and retention and an increase in revenue and cost efficiencies for our clients. StarTek has the platforms and the expertise to compete with the largest companies but we remain small enough to focus on partnering with our clients to develop creative solutions that fit their unique needs. StarTek’s comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. Our company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has delivery centers onshore in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce. For more information, visit www.StarTek.com or call +1 303.262.4500. StarTek was recently named best outsourced provider for 2010 by the IQPC.