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PITTSBURGH, March 16, 2011 (GLOBE NEWSWIRE) -- Tollgrade Communications' (Nasdaq:TLGD) LoopCare™ and DigiTest® ICE® broadband service assurance probe was selected by Cbeyond, a leading provider of IT and communications services to small businesses across the United States, in a system-wide test initiative to support delivery for Ethernet First Mile (EFM) services. This test system deployment initiative is expected to be completed this year.
Tollgrade's DigiTest ICE product, the company's latest generation broadband service assurance test probe, uniquely supports xDSL services and EFM rollouts. DigiTest ICE probes can combine metallic, xDSL, and g.SHDSL tests into a single unit. Tollgrade's DigiTest ICE test head family of products, in conjunction with the advanced LoopCare analysis algorithms, offers accurate, fast, and reliable test and diagnostics to quickly resolve customer issues with rapid fault identification, location, and dispatch of repair crews.
"We worked closely with Cbeyond to identify the right testing solution for its expanding footprint and service offerings," said Greg Nulty, Tollgrade's vice president of marketing. "DigiTest ICE and LoopCare will provide the capability to identify, validate and locate trouble sources in the current and next generation Telco networks, therefore reducing unnecessary service dispatches."
"We are constantly striving to maintain high standards of customer service and quality assurance across our entire system," said Brett Burgett, Cbeyond's senior director of network engineering & architecture. "Upon completion, the Tollgrade solution deployed in this test system will further help to ensure the service reliability of our entire network, a key metric of our customer service programs."
For more than 10 years, Cbeyond, Inc. (Nasdaq:CBEY) has provided small businesses with leading IT and communications solutions. Serving customers throughout the U.S., Cbeyond offers more than 30 productivity-enhancing applications including local and long-distance voice, broadband Internet, mobile, BlackBerry(R), voicemail, email, web hosting, fax-to-email, data backup, file-sharing, virtual private networking and cloud services. Winning over 50 awards for product innovation, growth and providing a quality customer experience, Cbeyond continues to focus on helping small businesses succeed and grow through high-performance technology, superior services and world-class support. For more information on Cbeyond, visit
www.cbeyond.net and follow Cbeyond on Twitter:
Tollgrade Communications, Inc. (Nasdaq:TLGD) is a leading provider of network assurance solutions for the telecommunications and utilities industries. Our real-time Smart Grid Monitoring solutions allow utility customers to continuously detect key circuit parameters, and communicate mission critical data wirelessly to a central location to provide Continuous Grid Intelligence™. Tollgrade telecommunication products and solutions enable communication service providers to efficiently manage their access networks in an age of increased competition, continually evolving technology, and ongoing pressure to reduce costs. Installed in more than 70 of the world's telecommunications operators, Tollgrade systems test over 250 million subscriber lines worldwide. For more information, visit Tollgrade online at
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® DigiTest and ICE® are registered trademarks of Tollgrade Communications, Inc.