In fact, I’m proud to say that for the second time in the last three years, Northwest Natural posted the highest score in the nation in the JD Power gas utility residential customer satisfaction survey. Earlier this year, Northwest Natural also received top honors from business customers, ranking highest in the West region in the JD Power business customer satisfaction survey. These are accomplishments that our employees work very hard to achieve and ones we don't take for granted.Before I turn it over to David, I wanted to touch on two other topics. First, let me talk about Northwest Natural's pipeline safety program in light of the recent San Bruno tragedy. As you may recall in 2004 the Oregon PUC and our customer advocates approved a rate treatment and cost recovery for Northwest Natural's pipeline integrity program.
Northwest Natural Gas CEO Discusses Q3 2010 Results – Earnings Call Transcript
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