BEDFORD, Mass., Nov. 3, 2010 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT) today announced its financial results for the third quarter, 2010. Third quarter revenues, computed in accordance with U.S. generally accepted accounting principles (GAAP), were $9.7 million, a decrease of 7% compared to the same quarter in 2009. On a GAAP basis, net loss per share was $0.07 in the third quarter versus a net loss per share of $0.04 in the same quarter of 2009. On a non-GAAP basis, after excluding non-cash stock compensation expense and amortization of intangibles, net loss per share was $0.05 in the third quarter compared to a net loss per share of $0.02 in the same quarter in 2009.
- Announced the addition of predictive dialing functionality to enhance customer contact strategies. The new hosted predictive dialing solutions allow collections agencies and large consumer-facing organizations to select the most effective contact strategy required to achieve their business objectives.
- Selected by Barclaycard UK and one other major European financial services provider to deliver proactive customer communications and ramping two European reseller relationships. The Company also established a wholly-owned subsidiary, SoundBite Communications UK, Limited, to meet the growing demand for its proactive customer communications solutions in Europe.
- Ranked #1 for customer satisfaction in Ovum's Proactive Customer Communications report. The report cites that SoundBite is both highly recognized and highly regarded by clients as a provider of hosted proactive customer communications. The Company achieved industry-leading results in both end-user sentiment scores and in technological assessment scores including product strategy, features and functionality, data integration, reliability and scalability.