FX Service Center provides Web-based dispatch and call center capabilities to the company. It interfaces to the field technician's mobile device and provides real-time status and communication with dispatchers and office personnel. It also helps create a complete, online knowledgebase of corporate information.FX Mobile captures customer information while creating seamless wireless or direct connect communication between their field technicians and the office. It also provides workers in the field with real-time work orders, automated workflow, equipment and site history, parts and customer information, automatic time and expense capture, email messaging, additional service requests.
Complete Building Services Selects Astea's Field Service & Mobility Solution Suite
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