EPlus Technology Recognized By Cisco For Excellence In Customer Satisfaction
HERNDON, Va., Aug. 26, 2010 (GLOBE NEWSWIRE) -- ePlus inc. (Nasdaq:PLUS) today announced that its wholly owned subsidiary, ePlus Technology inc., has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes ePlus for delivering outstanding customer service to clients in the United States.
"We're pleased to be recognized by Cisco again with their highest customer satisfaction distinction award," said Jerry McIntosh, vice president of advanced technology solutions for ePlus Technology. "Achieving Cisco Channel Customer Satisfaction Excellence is objective proof that ePlus delivers an exceptional customer experience when planning, designing, deploying, and managing Cisco networked solutions."
"Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate ePlus for achieving outstanding customer satisfaction," said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support scores over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star. The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and pre-sales and post-sales support capabilities - critical factors in choosing a trusted partner. ePlus is a Cisco Gold Certified Partner and has achieved Cisco Master Specializations in Security and Unified Communications as well as the Cisco Managed Services Master Certification. In addition, ePlus holds Cisco Advanced Specializations in Routing and Switching, Data Center Storage Networking, Data Center Networking Infrastructure, and Wireless LAN as well as Cisco Authorized Technology Provider (ATP) designations in Cisco TelePresence, Video Surveillance, and Data Center Unified Computing. For more information about Cisco solutions from ePlus, visit http://www.eplus.com/cisco . About ePlus inc.
Select the service that is right for you!COMPARE ALL SERVICES
Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.
- $2.5+ million portfolio
- Large-cap and dividend focus
- Intraday trade alerts from Cramer
- Weekly roundups
Access the tool that DOMINATES the Russell 2000 and the S&P 500.
- Buy, hold, or sell recommendations for over 4,300 stocks
- Unlimited research reports on your favorite stocks
- A custom stock screener
- Upgrade/downgrade alerts
Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.
- Diversified model portfolio of dividend stocks
- Alerts when market news affect the portfolio
- Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.
- Real Money + Doug Kass + 15 more Wall Street Pros
- Intraday commentary & news
- Ultra-actionable trading ideas
Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.
- 100+ monthly options trading ideas
- Actionable options commentary & news
- Real-time trading community
- Options TV