Top 5 Airline Anger Moments of 2010
CHARLOTTE, N.C. (TheStreet) -- It's unclear how we got here, but somehow, anger has become our country's favorite emotion.
Unfortunately, the U.S. airline industry offers a fertile breeding ground for anger. Each day, more than two million passengers push through crowded airports onto cramped flights and many take off from congested airports. Time constraints are tight. Making matters worse, the historically money-losing airline industry has been aggressively adding new fees since 2008.
This is the environment in which JetBlue (JBLU) flight attendant Steven Slater became, undeservedly, a national hero. He reacted to the surfeit of anger in society -- and the airline industry -- by getting mad.
So far, 2010 has produced more than its share of anger-provoking airline-related events. Here are our top five.
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