AT&T's Latest Lulu
Another week, another
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Yep, everybody's favorite iPhone carrier is back on the Dumbest list this week after AT&T customers reported seeing account information of other subscribers while trying to buy the new iPhone 4. A rash of technical errors on the company's Web site also prevented some customers from ordering the latest, greatest version of
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smartphone, leading to lines of irate customers outside AT&T stores so that real-life employees could manually process their orders.
Boy, you know things have gone wrong when ordering a gadget online turns into Justin Bieber concertlike pandemonium.
In case you missed it, last week
were inflamed after their personal information was exposed due to a network security flaw, and now this week its iPhone users getting the shaft due to more AT&T bungling. It's getting to the point that if you put a lower case
in front of any Apple product then AT&T will drop the ball, or more appropriately, the call.
"Because of the incredible interest in iPhone 4, today was the busiest online sales day in AT&T history," the company said in a statement, begging customers for their patience.
On the bright side, AT&T will never have a day like this again, but not because it learned something from its latest calamity. We just can't see Apple sticking with them as the sole network provider for iPhone 5, iPad 2, or whatever sequel they roll out next.
Dumb-o-meter score: 80 -- Only AT&T could make Apple fans this sour.