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LAWRENCE, Kan., June 8, 2010 (GLOBE NEWSWIRE) -- Protection One, the second largest electronic security company in the United States, today announced Jamie Rosand Haenggi as Chief Marketing & Customer Experience Officer. In her role, Haenggi will lead all marketing, communications and customer experience strategies for Protection One.
"Along with tremendous energy and an intense customer focus, Jamie brings a diverse background and proven marketing successes in the electronic security industry to the Protection One team. With her global experience in business strategy, communications, customer satisfaction and marketing strategy, there isn't anyone better for this role," said Tim Whall, Protection One's President and Chief Executive Officer. "Her ability to connect with current and future satisfied customers through marketing and designing customer experiences is second to none in the industry and will be a keystone for the company moving forward."
"I am excited to join Protection One and its industry-leading team in this time of unprecedented opportunity," said Haenggi. "Along with Tim and the rest of the executive team, I firmly believe that growth comes directly through service delivery in combination with industry-leading products and services, and this is the experience we are bringing to Protection One. A company brand is all about the experience, and this is truly an opportunity to build a best-in-class brand that delivers world-class service. The dynamic Protection One team has built the cornerstone for an outstanding customer experience, and we look forward to achieving record Company growth for years to come."
Haenggi brings more than 17 years of experience in marketing, sales, operations and strategy to her role as Chief Marketing & Customer Experience Officer. She has been in leadership roles at National Guardian, Holmes Protection and ADT Security Services. Beginning at ADT in 1998 as the Director of Commercial Marketing, she culminated her career there as the Vice President of Worldwide Marketing. During this time, her global responsibilities put her in charge of business strategy, product management, communications, and marketing.