This account is pending registration confirmation. Please click on the link within the confirmation email previously sent you to complete registration.
Need a new registration confirmation email? Click here
See Cramer's multi-million dollar portfolio for FREE and get his new book Get Rich Carefully! Learn More

Heartland Chooses Astea's Field Service & Mobility Solution Suite

HORSHAM, Pa., June 7 /PRNewswire-FirstCall/ -- Astea International Inc. (Nasdaq: ATEA), the leader in service lifecycle management and mobility solutions announced that Heartland Business Systems, a leading provider of value-added integration services and networking technologies, has selected the Astea Alliance solution suite to replace their existing service solution, and provide additional automation capabilities that will further streamline and advance their service business.

(Logo:   http://photos.prnewswire.com/prnh/20100607/PH15864LOGO )

(Logo:   http://www.newscom.com/cgi-bin/prnh/20100607/PH15864LOGO )

Heartland Business Systems has become one of Wisconsin's leading providers of value-added integration services and networking technologies. Since its establishment in 1990, the company has developed services and support programs for commercial, industrial, government and education clients throughout Wisconsin. The variety of solutions and services the company provides its customers include computer networking; technology planning; internet, data center, hosting, monitoring, security and managed services; cabling and audio/video solutions; and software consulting. Heartland also provides direct thermal and thermal transfer printer technology and label media to its customers.

"Our business is built on helping companies make the best IT decisions to drive operational efficiency and improve profitability," stated Carol Henning, Controller for Heartland Business Systems. "When it comes to making decisions for our own IT systems, we apply the same rigorous standards.  We were looking for a best-of-breed application that matched the quality and level of service we strive to provide to our customers. After an extensive search for a service management solution, we found that Astea's deep domain expertise in conjunction with their robust solution offered the breadth and depth of functionality that was the perfect fit for our organization's needs."

More than 140 Heartland employees will be using Astea's solution to accomplish three key goals:

  • Improving productivity – automate additional manual processes for improved efficiencies
  • Increasing revenue – by identifying new cross-sell and up-sell opportunities
  • Delivering even better customer service – by having a real-time, 360 degree view of the customer

The Heartland Team evaluated several field service solutions and selected Astea for their extensive and proven experience, over 30 years, in developing and implementing global field service and mobility solutions to enterprise companies. Additionally, the Astea Alliance solution suite provides end-to-end service management & mobility functionality, incorporating industry best practices all on a single platform, with ease of integration to Microsoft Dynamics GP. Astea's solution will provide Heartland with a comprehensive and robust mix of capabilities such as, mobility, field service, customer self-service, and professional services automation that will help to drive and improve the efficiency and costs of service delivery.

Select the service that is right for you!

COMPARE ALL SERVICES
Action Alerts PLUS
Try it NOW

Jim Cramer and Stephanie Link actively manage a real portfolio and reveal their money management tactics while giving advanced notice before every trade.

Product Features:
  • $2.5+ million portfolio
  • Large-cap and dividend focus
  • Intraday trade alerts from Cramer
  • Weekly roundups
TheStreet Quant Ratings
Try it NOW
Only $49.95/yr

Access the tool that DOMINATES the Russell 2000 and the S&P 500.

Product Features:
  • Buy, hold, or sell recommendations for over 4,300 stocks
  • Unlimited research reports on your favorite stocks
  • A custom stock screener
  • Upgrade/downgrade alerts
Stocks Under $10
Try it NOW

David Peltier, uncovers low dollar stocks with extraordinary upside potential that are flying under Wall Street's radar.

Product Features:
  • Model portfolio
  • Stocks trading below $10
  • Intraday trade alerts
  • Weekly roundups
Dividend Stock Advisor
Try it NOW

Jim Cramer's protege, David Peltier, identifies the best of breed dividend stocks that will pay a reliable AND significant income stream.

Product Features:
  • Diversified model portfolio of dividend stocks
  • Alerts when market news affect the portfolio
  • Bi-weekly updates with exact steps to take - BUY, HOLD, SELL
Real Money Pro
Try it NOW

All of Real Money, plus 15 more of Wall Street's sharpest minds delivering actionable trading ideas, a comprehensive look at the market, and fundamental and technical analysis.

Product Features:
  • Real Money + Doug Kass Plus 15 more Wall Street Pros
  • Intraday commentary & news
  • Ultra-actionable trading ideas
Options Profits
Try it NOW

Our options trading pros provide daily market commentary and over 100 monthly option trading ideas and strategies to help you become a well-seasoned trader.

Product Features:
  • 100+ monthly options trading ideas
  • Actionable options commentary & news
  • Real-time trading community
  • Options TV
To begin commenting right away, you can log in below using your Disqus, Facebook, Twitter, OpenID or Yahoo login credentials. Alternatively, you can post a comment as a "guest" just by entering an email address. Your use of the commenting tool is subject to multiple terms of service/use and privacy policies - see here for more details.
DOW 16,408.54 -16.31 -0.10%
S&P 500 1,864.85 +2.54 0.14%
NASDAQ 4,095.5160 +9.2910 0.23%

Brokerage Partners

Rates from Bankrate.com

  • Mortgage
  • Credit Cards
  • Auto
Advertising Partners

Free Newsletters from TheStreet

My Subscriptions:

After the Bell

Before the Bell

Booyah! Newsletter

Midday Bell

TheStreet Top 10 Stories

Winners & Losers

Register for Newsletters
Top Rated Stocks Top Rated Funds Top Rated ETFs