Opinion

BP Disaster: Investors Have Indirect Role

Stock quotes in this article:BP 

If so, then we are back to the question of investor culpability. The clean-up in Gulf waters and wetlands could take decades. Pending litigations could take even longer.

Blame and vitriol will boil like gumbo, and the accusations will fly. BP has acknowledged, at least nominally, its part in the disaster. As investors, we should acknowledge our part as well ... and we should learn from it.

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Lior Arussy is the president of Strativity Group a global customer experience research and consulting firm. He is the author of Customer Experience Strategy - The Complete Guide from Innovation to Execution.

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