- Attained an impressive set of new customers such as Asia's leading provider of integrated IT services and solutions who will be deploying Astea's end to end Astea Alliance suite for more than 800 users; Astea also signed a leading telecommunication solutions provider who will be leveraging Astea's end to end solution suite with an increased emphasis on real-time mobility and workforce scheduling optimization, initially the deployment will be for more than 200 users with plans for further global expansion; and a large IT services company in Japan who will be leveraging Astea's robust and comprehensive solution suite for more than 600 users.
- This quarter Astea also sold additional licenses to existing customers, for both the Astea Alliance and FieldCentrix solutions, as they continued to expand configurations and deploy additional users.
- Announced that Fullcircle Technologies, a leading provider of mobile technology solutions for the transport and logistics industries, is the authorized and exclusive value-added reseller for Astea International in South Africa. This powerful partnership is already yielding results and has recently produced a new customer, a leading provider of services to South African retail organizations. This company will be leveraging Astea's innovative service lifecycle management and mobile workforce solutions in conjunction with Fullcircle's deep mobility expertise to drive financial and operational efficiencies for their service operations. Fullcircle Technologies will act as an exclusive value-added reseller of Astea's solutions, giving their current and future customers access to customer management; service management; asset management; forward and reverse logistics management; mobile workforce management; and dynamic workforce scheduling optimization solutions.
- Introduced Astea Alliance, version 10.0. This release is by far Astea's most comprehensive release to date. Astea Alliance 10.0 focuses on enabling and easily facilitating service organizations to confidently and effectively create, support and manage a truly virtual service delivery network for both financial and operational efficiencies. With workforce collaboration, analytics, third party and vendor management, ITIL support and much more, organizations can feel confident that they are implementing best practices and delivering a consistent level of service around the globe, greatly improving customer satisfaction.
- For the fifth year in a row Astea has successfully attained Gold Certified status in the Microsoft Partner Program with competencies in ISV (Independent Software Vendor)/Software and Mobility Solutions, recognizing Astea's expertise and total impact in the technology marketplace. As a Gold Certified partner, Astea has demonstrated expertise with Microsoft technologies and proven their ability to meet customers' needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the marketplace.
Astea Reports First Quarter 2010 Results
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