Google, AT&T, Sprint: Fees Under Scrutiny

The FCC notes that while different companies may choose to offer different kinds of service plans to their customers, the absence of a standard framework makes it especially important that consumers have a clear understanding of terms and practices of individual companies, which will allow them to compare services offered by different providers on a clear and consistent basis.

Questions in the letters include:

If there are different ETFs for different plans, what is the rationale for those differences?

How much of a discount on handset purchase is given in return for a consumer accepting an ETF?

Are ETFs prorated so that the customer's liability decreases over time?

-- Reported by Andrea Tse in New York

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