Astea is the only solution provider that offers all cornerstones of service lifecycle management: customer management; service management; asset management; forward and reverse logistics management; and mobile workforce management with enhanced workforce scheduling optimization. Astea's solutions are seamlessly orchestrated to share and leverage information throughout the service lifecycle – removing the traditional barriers between the field and back office. With Astea's solution modularity, companies can introduce one module at a time or deploy a seamless information backbone across the entire service lifecycle continuum, thereby eliminating the patchwork of disparate systems that can hamper a company's ability to provide best-in-class service.
About Fullcircle Technologies
Fullcircle Technologies (Pty) Ltd provides integrated mobile solutions within industry verticals where it has significant domain knowledge in Southern Africa. Fullcircle initially entered the transport and logistics industry in 2006 successfully implementing solutions for leading companies. Similarly Fullcircle has taken its understanding of field service requirements and in 2009 partnered with Astea to provide service lifestyle management solutions to the South African market.
About Astea InternationalAstea International (Nasdaq: ATEA) is a global provider of software solutions that offer all the cornerstones of service lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management. Astea's solutions link processes, people, parts, and data to empower companies and provide the agility they need to achieve sustainable value in less time, and successfully compete in a global economy. Since 1979, Astea has been helping more than 400 companies drive even higher levels of customer satisfaction with faster response times and proactive communication, creating a seamless, consistent and highly personalized experience at every customer relationship touch point. www.astea.com . Service Smart. Enterprise Proven. © 2010 Astea International Inc. Astea and Astea Alliance are trademarks of Astea International Inc. All other company and product names contained herein are trademarks of the respective holders. SOURCE Astea International Inc.