Finding a Fantastic Virtual Assistant

Lyn had no trouble signing a non-disclosure form that I faxed her, which specified that she must protect my information and agree not to share it with anyone. Marsha required me to sign an agreement before starting, which listed a non-disclosure clause, so we were both covered.

There were several glitches: Lyn misread several of the business cards that didn't print well on the fax, and Marsha's computer went on the fritz so my "deadline" was missed by one day. On the bright side, within two days (and lots of emails, phone calls and faxes), I had two new databases and sent out 70 communiqués: 35 emails with attachments via Lyn to networking contacts and 35 initial introduction emails with PowerPoint slides to members of an association that I had presented a workshop to the week before, via Marsha. I would definitely consider working with both women again and feel that the next project(s) would progress more smoothly as we get to know each other's expectations and capabilities better.

Things to Keep in Mind

If you want to have a positive VA experience, consider these hiring tips:

Discuss your project and deadline, the VAs' hourly rate and the expected time they think your project will take. The bidder I did not hire on DoMyStuff.com told me she'd take six minutes per business card -- something that was way out of line for the small amount of info I needed.

Get something in writing. While Lyn trusted me to make good on paying her, it's a good idea to protect yourself with a signed document that clearly outlines your task, deadline, hourly rate and ownership rights.

Check the references. Be wary of people who give you any flack about contacting recent clients.

Recognize that it's possible to forge a great working relationship with someone you'll never meet, so that you can focus on what's important in your business.