Marketing Your Home-Based Biz

03/04/08 - 10:39 AM EST

Entrepreneur.com

Written by Gail Goodman of Entrepreneur.com

Millions of Americans are living their entrepreneurial dreams by running a business from home. Many entrepreneurs start with an idea to sell a product or service, working part-time out of a home office, kitchen or garage. Some leave the corporate world to become independent consultants, offering their skills to companies on a per-project basis. Still others turn their hobbies or sidelines as eBay(EBAY Quote - Cramer on EBAY - Stock Picks) sellers into successful home based operations.

Whatever your skills or passions, the rewards to owning a home-based business are undeniable. Be your own boss, make your own hours, enjoy more time with family, earn income doing something you've always wanted to do; you're free from the constraints of a traditional work environment. The flip side is that there's no marketing or sales department to bring in business and keep it coming. You are it.

The Ideal Marketing Tool

If you're running a home-based business, chances are your resources are limited. Your challenge is to get business and keep it coming. That's where email marketing can help without breaking the bank. Email marketing is a fast and easy way to do the following:
  • Reach out to your contacts directly and let them know you are open for business
  • Encourage repeat and referral sales by reminding customers you're there
  • Share your expertise so customers turn to you as a trusted resource
  • Create promotions that boost business and keep your brand alive
  • Conduct effective DIY marketing on a cost-conscious budget

Two Ways to Grow

Email marketing works for any kind of home-based business, whether you're a jewelry maker or a dog groomer, a freelance accountant or an online seller of collectibles. Let's look at two types of email marketing that can build your home business: newsletters and promotions.

Create an e-newsletter: A simple email newsletter lets you share free advice, insights and success stories with current (and potential) customers. This sets you up as a trusted expert in the eyes of the people on your list. When they need what you offer, your e-newsletter will help make sure that you come to mind. Come up with a few content ideas for your newsletter -- design tips, recipes or financial insights -- and ask people in your network what they'd like to read about. Customers, associates, friends and family are a great source of topic ideas. Worried about doing a lot of writing? Don't be. Newsletters can be short with just a few paragraphs of useful information.

Send promotional emails: Combine your newsletter's informational content with promotions that stimulate demand for your products or services. If you're in a gift-oriented or other retail business, the holidays create natural opportunities for promotions. If you're a consultant offering services, your business may be more cyclical or seasonal depending on clients' needs. You can also plan an event or a sale to create a business booster during otherwise slow times. A 10%-off coupon, open house or a free sample or consultation are examples of popular email promotions.

Five Tips to Get Started

1. Choose a reputable email marketing service provider. Features to look for include affordable plans, a variety of easy-to-use templates for different kinds of emails, email list management, a commitment to email marketing standards and best practices and access to support and helpful resources.

2. Collect email addresses. Even if your mailing list is just a few friends and family members, that's enough to get started. Grow your list by collecting names during your regular course of business, whether it's at a home product party or a chamber of commerce event.

3. Get permission. Before you send anyone a commercial email marketing communication, remember to get permission. Permission is perishable, so don't wait months to email someone after you get their contact info. And you must offer a way for recipients to unsubscribe or opt out of your mailings.

4. Make your first mailing count. This could be a simple announcement that you're open for business or an email that welcomes people who recently joined your list. Thank recipients for joining and tell them who you are, what you offer and why you're emailing them. Your first email is your opportunity to make a good impression and show the benefits of being on your email list. Include a "forward to a friend" link so people can easily share your correspondence with others who might be interested in what you offer.

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