The Business of Changing the World

Stock quotes in this article: CRM , HAS , SWY , CSCO , SBUX , DELL , GOOG , UPS , INTC  

Each chapter is dedicated to telling one company's story (among the 19 companies profiled are Starbucks(SBUX Quote), Cisco (CSCO Quote) and Timberland (TBL Quote)). Chapters cover the people and events that launched and built the company, and illuminate the environment that fostered the creation of a successful corporate giving program. Also included is an exclusive essay by the company chairman or CEO who candidly discusses in his or her own words what works (and what doesn't) when making philanthropy a part of everyday business.

Michael Dell of Dell(DELL Quote) discusses how making a commitment to environmentally sustainable products isn't just the right thing to do, it has actually saved the company millions of dollars.

Financier Michael Milken explains how applying best business approaches to healthcare and education can increase the assets of the United States by trillions of dollars. Intel(INTC Quote) Chairman Craig Barrett shares how improving educational programs will have a real impact on the future of Intel -- and the future of the U.S.

UPS'(UPS Quote) Chairman and CEO Mike Eskew illustrates how selecting a variety of midlevel managers to spend a month devoted to community work has proven instrumental in building leadership skills.

Many people and companies inspired me as I investigated this issue and created my own integrated philanthropy model. As I share in the first chapter of the book, I was introduced to the idea of combining philanthropic efforts with corporate pursuits when I was an executive at Oracle(ORCL Quote). In 1997, I was invited to the Presidents' Summit for America's Future. General Colin Powell, who just had retired as Chairman of the Joint Chiefs of Staff, and the five living presidents at the time, had come together to say that the business of business was to not just to make a profit, but to do good while doing well. They said that businesses could use their assets -- their equity, their capital, their people and their relationships -- as a force for good in the world.

When I started salesforce.com in 1999, I created a 501(c)3 public charity called the Salesforce Foundation and I put 1% of our stock into the foundation. I also committed to give 1% of our employee's time (or 6 days a year) for volunteerism, 1% of our profits, and pledged to run nonprofits for free on our services.

This is the model I have found to be effective when approaching corporate philanthropy and I'm proud that other companies, including Google(GOOG Quote), have adopted it (they now have a foundation worth more than $1.5 billion).

As The Business of Changing the World illustrates, however, there are many ways to give back. There are also many rewards for doing so. It helps attract talented employees and customers who favor companies that care about the community. "We give because it's the right thing to do," Alan Hassenfeld, the Chairman of Hasbro, says in his essay. "We've also learned, though, that it's also the profitable thing to do."

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Marc Benioff is chairman and CEO of salesforce.com, the company he founded in 1999. Prior to launching salesforce.com, Benioff, a more than 25-year veteran of the software industry, spent 13 years at Oracle, from 1986-99. In 1984, he worked as an assembly language programmer in Apple's Macintosh Division. He founded entertainment software company Liberty Software in 1979 when he was 15 years old. Benioff received a bachelor of science in business administration from the University of Southern California in 1986.




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