Flaws in Blockbuster's Revival

A Blockbuster spokesperson said the glitch may have affected a "small but vocal" fraction of its 2 million subscribers, who were unfortunate enough to report an issue before the DVD had cleared from their queue. The glitch had been fixed, he said.

But from the comments posted on those sites, as well as consumer bulletin boards like FatWallet, there were a lot of users put out by that glitch.

Blockbuster may have Netflix on the defensive, and investors eating out of the palm of its hand, but it's clear that victory is never a clear-cut matter in this evolving industry.

Netflix could take one simple step to strike back at Blockbuster: end throttling and hold to its prices. Then the race would be wide open again.