Cramer's 'Mad Money' Recap: Put Money Down on Toyota

Stock quotes in this article: TM , F , GM , GS , RUTH , CMG , BBI , RAD , FTD , EBAY  

Cramer said that although Toyota has issues regarding recalls of some of its cars, the problems aren't as bad as those of the competition.

The stock might seem expensive to some, but it dropped nearly $4 Thursday to $131.70, which people should consider taking advantage of, he said.

"If you want to stick with the best, stick with Toyota," said Cramer.

Food for Thought

Cramer welcomed Danny Meyer, restaurateur and author of Setting the Table: The Transforming Power of Hospitality in Business to the show.

Because the book's theme is service, Cramer asked Meyer how he believes people who run small businesses should be treating their customers.

The first thing Meyer said he notices about companies that are performing well is that they've distinguished between service and hospitality. "Hospitality is how you make people feel," he said.

Cramer agreed and said that "the hospitality question is what's driving a lot of the higher multiple brands."

He showed Meyer to a table where food from several different restaurant chains was laid out and asked him which stood out on a food-quality basis.

Meyer said that while restaurant chains might not always serve the best food, many do excel when it comes to their staff and service. That said, Meyer has been very impressed with Chipotle (CMG Quote), not because it's necessarily the best burrito he's going to get in the country, he said, but because he's seen how the company's businesses are run.

"They hire for emotional skills and train for technical skills," he said.

When Cramer expressed his surprise that Meyer picked the Chipotle burrito instead of the Ruth's Chris Steak House (RUTH Quote) steak, Meyer said, "I am fan of Ruth's, as well."

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