More Is Less for Symantec

Sales to consumers grew by 10% year over year to $346.2 million, or about 29% of total revenue.

There were, however, a number of bright spots, and given the complexity of the merger, it's not surprising that there have been difficulties. Robert Breza of RBC Capital Markets said the quarter was more of a "speed bump" than evidence that the company is broken."

The enterprise business benefited from large deals, including 67 contracts worth $1 million or more, compared with 25 million-dollar deals a year ago. Cash flow was strong at $72 million up 32% year over year, and the company realized more cost savings than expected as a result of the merger.

Thompson said he wasn't willing to cut prices of consumer prices, but "we have to sharpen our pencils and get aggressive [on pricing] of enterprise products."

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