Medco Layoff Hits Quietly

06/21/04 - 01:12 PM EDT

Melissa Davis

"I will not speak directly as to how I feel about ... the history behind what caused the loss of" the federal contract, the employee wrote in a union message board posting forwarded to TheStreet.com on Monday. "Enough of us know why they left us. I'm sorry that we have to suffer for that. ... Today was a very devastating day."

The employee went to say that Medco has changed dramatically -- for the worse -- over the years.

"The long and short of it is that this is not the same company I came to work for long ago and not the same leadership that we had respect for back in the day," the employee wrote. "It's not the same business we built and loved."

Medco employs a business model that, critics believe, places profits above patient safety. The company collects bonuses -- and avoids penalties -- when it meets speedy turnaround deadlines. But it has been accused of carrying out questionable practices, such as destroying dated prescriptions, to make its performance look better.

Medco has repeatedly proclaimed its innocence and defended its business practices. But news of the Parsippany layoffs, announced on the heels of a new labor contract at the facility, had one employee questioning the strength of the company. The employee wondered whether management had negotiated the labor contract in bad faith or simply been surprised by the need to shut the facility -- and felt troubled either way.

"Which of the above do you believe?" the employee asked. "They all reveal to me -- an employee -- the unsteadiness and unpredictability of our business model or the hopelessness of our senior management team."

Employees describe the Parsippany operations, relocated from Elmwood Park nearly a decade ago, as the oldest in the company. The Daily Record, a local newspaper covering the area, said on Friday that the facility had begun with 300 workers and employed as many as 1,500 two years ago before it began sending work to more automated operations around the country. It will permanently shut its doors "on or around Aug. 21," Rodriguez-Balzac told TheStreet.com on Monday.

Rodriguez-Balzac went on to point out that Medco still employs 85% more New Jersey residents that it did 10 years ago and, even after the layoffs, will remain one of the 50 largest employers in the sate. But one local employee wasn't comforted.

"This is a sad day all the way around," the employee wrote on the union message board. "Does anyone in ANY facility feel secure?"

Medco's stock jumped 2.9% to $35.34 on Monday.

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