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Investor Service Ratings

Keynote.com Broker Trading Index

Dan Bernstein

01/24/01 - 02:05 PM EST
Keynote.com Broker Trading Index
Broker Site Performance (in seconds)
01/15 - 01/19 01/08 - 01/12
CFSBdirect 4.38 4.22
Ameritrade 5.62 5.64
Datek 8.79 8.29
Webstreet 9.39 11.27
Charles Schwab 9.77 8.14
Dreyfus 9.87 9.53
Fidelity 11.13 10.07
Mydiscountbroker.com 12.00 11.38
TD Waterhouse 13.30 12.40
E*Trade 14.01 12.94
Quick & Reilly 14.47 14.36
Brown & Co. 17.92 15.49
Merrill Lynch 19.62 17.37
BullandBear 21.18 21.53
Suretrade 23.12 23.20
Firstrade 23.30 23.63
Average 14.14 13.09
Source: Keynote Systems

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Why This Metric Matters
Keynote measures how fast investors can get around online brokers' Web sites and how reliable those sites are. It does not measure how well and how fast trades are executed. Readers should use this metric as a guide to which broker is doing the best job of helping investors navigate its site, not which is best at trade execution.
How Often Updated on TSC
Weekly, on Wednesdays
Historical Info
Keynote has been keeping track of this metric since June 1999. In August 1999, DLJdirect.com became the fastest broker site and has retained that position ever since.
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