Small Business Tips of the Week
Ten Ways to Get Into the Right Clique for Networking
Lan Nguyen
07/22/08 - 08:22 AM EDT
When Michelle Tepper and Jen Turoff decided to open a law firm
specializing in real estate, one of the first things Tepper did was update
her
Facebook account and join
LinkedIn.
While she hasn't scored any new clients as of yet, she says it has, with
a minimum amount of work, publicized her firm to those she needed to
reach out to -- real estate agents, mortgage brokers and other attorneys.
"I feel like it's a good networking method," says Tepper. "Word of mouth
is our best way of getting clients, so when people see that they know me
and what I am doing now, I feel like I have a bit more credibility right
off the bat for them to feel good about referring me."
Whether you tap into mainstream social networking Web sites (like
Facebook or
MySpace.com ) or those more geared toward businesses (like
LinkedIn,
Fastpitchnetworking.com, or
Ecademy.com), here are 10 points
to keep in mind:
Social Networking Is Networking
Consider every profile as your company's calling card. While it may be
cool to upload a picture of you holding a drink while vacationing in
beautiful Mexico, doing so is not going to encourage people in your
network to recommend you to their friends and colleagues. So act as if
this is a business mixer and don that professional demeanor.
Pitch Softly
Networking is about relationships, says Dr. Ivan Misner, founder and
chair of
BNI, the world's largest business networking
organization. No one wants to do business with someone who, upon an
introduction, suggests you work with him. Before asking people in your
network to refer you to others, make sure there is a relationship first.
"I teach in my programs, VCP. V is for visibility and C for credibility.
People need to know who you are and what you do first. Only then will
you go to P, profitability. So be active in the community. Send messages
to people. Participate in the bulletin boards. Look to help people
-- frankly this is the best way to build a relationship."
Build for Posterity
Having a large number of "friends" won't necessarily get you far. You
need to ask, will any of them do you a favor, explains Misner, who is
also author of 10 books, including the bestseller
Masters of Sales
(Entrepreneur Press). "It's about building relationships with those
people, staying in contact and helping them."
Have Others Toot Your Horn
Upload up to three positive news clips with help from LinkedIn's "Add
Web sites" function. Get fans to send in testimonials and photos to beef
up your Facebook profile. Link to your own blog via Facebook's
Mini-feed. These are easy, and cheap, ways of letting potential
customers know how great your company is.
Do Your Research
Before reaching out to friends of friends, make sure you take the time
to learn all you can about them from their profiles. "Look at schools
and the different companies they've worked at and see if there are
commonalities," says Krista Canfield, publicity manager at LinkedIn.
"That way, the email is more personal." And they are more likely to help
you or recommend you.
Be Centered
Keeping up to date with all the social networking sites can be pretty
time consuming. Ease your burden somewhat by including your company URL
in your profile. That way, those who want more information can go there
and you don't annoy those in your network with too much business talk.
Reach Out and Ask Someone
One of the best ways to get the conversation going and build a deeper
network is posting a question that pertains to your industry. Or use the feedback feature to float a business idea or product. According
to Canfield, 93% of questions asked in LinkedIn's Answers section
receive responses.
Make the Most of the Relationship
With the social networking Web site that is. For example, LinkedIn lets
users create a customized LinkedIn URL. Facebook lets you upload video
and allow viewers to comment. Both networking sites can offer you
snapshots of people responding to your questions or profile. And both
companies have recently added applications specifically aimed at small
businesses. LinkedIn's DirectAds allows you to target your advertising,
while Facebook partnered with
Visa (V Quote) to create the Visa Business Network.
Spend Quality Time
Setting up a profile should not be the end all. Experts advise to keep
your content fresh. If you're going to list events on your Facebook
profile, update them. If you're going to post pictures, update them. But
don't spend every day trolling the sites. According to an ongoing BNI
survey, the sweet spot is eight hours a week, says Misner.
Hire a Pro
Still not sure how to keep up with this? Companies like
Dotster can do the heavy lifting. Dotster can build a community tab onto your Web
site, monitor community activities, even moderate chat rooms, starting
at $199 a month. "We also offer portability," says Ross Johnston, vice
president of business development. "When you're conducting forums or
chats or even putting in classified ads, you don't own that data. The data
sits on MySpace's servers. We choose an open source, open social and
open ID. On our platform, we can move it to their site."
If you have a story idea, email Lan.thestreet.com.