Zimmer Knee's Feminine Twist
Melissa Davis
06/05/06 - 07:15 AM EDT
Zimmer's (ZMH Quote) latest marketing gamble rests on a simple observation: Women complain more than men do.
Or they seem to after total knee replacements, at
least. So, Zimmer has now rolled out a high-end knee
tailored specifically for women.
Knee replacements boast high success rates among
both men and women already. But "this is not marketing
hype," insists Zimmer CEO Ray Elliott. "This is some
great science."
Zimmer's new "Gender Solutions" knee hits the
market at a particularly crucial time, as device
makers struggle to secure price increases for their
traditional orthopedic implants and remain short on breakthrough technologies that could reshape the industry.
Like drug manufacturers before them, orthopedic
device makers have been scrambling for new ways to
grow -- and attracting some criticism in the process.
The companies have been accused of developing new
devices that seem like gimmicks at best -- and health
threats at worst -- as they seek to reignite their
once highflying stocks.
Of course, Zimmer has come under fire already. Just a few years ago, the company started promoting a new minimally invasive hip-replacement surgery that led to failures and never really took off.
Today,
TheStreet.com offers up a three-part
series that takes a closer look at some of the
industry's latest offerings.
New Trend
Robert Booth, a prominent orthopedic surgeon who
helped develop Zimmer's new device, foresees the
beginning of a trend.
"Women can wear men's clothing and shoes, but most
prefer clothing and shoes made for them," Booth
observes. "That's because women are shaped differently
than men. It's the same with knees, and it makes
perfect sense to design knee implants with women in
mind -- particularly considering that women are by far
the majority of the knee-replacement patient
population."
Zimmer will begin reaching out to those women soon
through direct-to-consumer advertising. Ultimately,
the company hopes to lure more women into the
operating room -- including many who have resisted knee-replacement surgery so far -- with promises of better outcomes in the end.
Of course, Zimmer could use a new success story
right now. The device maker, which relies on
orthopedic implant sales more than most, has seen its
stock punished over the past year as prices for its
core products continue to come under pressure. The
company is now banking on new products like Gender
Solutions to accelerate sales and enable it to hit its aggressive full-year targets.
Zimmer can sell Gender Solutions at a premium
because it ranks as a new technology using the
company's expensive "high-flex" knee system. But some
critics seem to wonder whether the company -- and
those that follow it -- should be going down that path
at all.
"It is unclear how much traction they will get
from these products," writes Leerink Swann analyst
Jason Wittes, who has a market-perform rating on
Zimmer's stock. "But given the feedback thus far, we
do question whether the orthopedic companies are going
too far in promoting products with obvious marketing
appeal but little clinical backing."
Sparking a Debate
Already, Zimmer has managed to spark a debate.
First -- a week before Gender Solutions' scheduled
debut -- a Zimmer competitor suddenly declared that it had invented the first female-oriented knee.
Stryker (SYK Quote) pointed to its Triathlon knee system, implanted in men and women alike, as proof.
Zimmer took the move as a compliment. After all,
the company felt, Stryker had started promoting female
knees even if it lacked a specially tailored one like
Zimmer's own.
DePuy, which runs the orthopedics division of
Johnson & Johnson , claims that the
company offers a superior female knee as well. The
company highlights its rotating-platform technology --
behind the only mobile-bearing knees in the U.S.
market -- as "a true innovation in 'knees for women.'"
Even
Biomet , whose recently departed CEO always shunned the marketing game, now claims to sell an ideal female knee.
The company simply points to its flagship Vanguard system
as the choice implant for both sexes.
"A lot of the things being touted about the female
knee are things we introduced in 2004 with Vanguard,"
Bill Kolter, president of Biomet Orthopedics, told
TheStreet.com last week. "I can't say that Zimmer is making bad changes because they are mimicking changes we made a couple of years ago. They're just a little later to the game."
Looking in the Mirror
Clearly, Zimmer sees itself as the trendsetter
here instead.
Sheryl Conley, chief marketing officer for the
company, admits that some competing systems -- such as Triathlon and Vanguard -- share advances with Gender Solutions. However, she says, they lack a major gender-related improvement.
Notably, she says, those systems failed to adjust
the thickness of the implant front that causes women
so much pain. Zimmer alone has done so, she adds.
Zimmer spent five years conducting research before
the company rolled out its own gender-specific knee.
As a result, the company plans to arm itself with
reams of scientific evidence as it heads out to sell
its product.
"There are 1,000-and-some pages of science,"
Elliott boasted at a recent investor conference.
"There's just nothing else in there. ... It's going to
be fun going out and selling against our competitors
who assume this is Zimmer marketing."
In the meantime, Zimmer has started ribbing the
competition already.
"Zimmer measures potential new product success by
the level and intensity of insults from competitors,"
Elliott said during the company's latest quarterly
conference call. "Gender Solutions is right up there
with highly cross-linked (polyethylene) in 1998,
high-flexion knees in 2000, MIS [minimally invasive surgery] hips in 2001 and MIS
knees in 2004."
Leading the Cause
Zimmer led the push for MIS joint replacements as
well.
But Zimmer's breakthrough surgery technique -- the two-incision hip replacement -- proved too challenging for widespread adoption and, therefore, fell short of the company's revolutionary aims. Today, only 6% to 7% of surgeons who use Zimmer implants rely on the complicated procedure.
To be fair, most Zimmer surgeons have wound up
adopting other company-sponsored MIS procedures
instead. But critics still question the soundness of
MIS joint replacements, due to possible complications,
and even Zimmer's focus on that particular niche.
After all, they note, Zimmer has basically spent a
whole lot of money training surgeons to use the same
old devices in a different way.
"All of these things -- MIS, computer-assisted
surgery, gender-specific knees, etc. -- are costly
extensions for Zimmer and the others," says a former
sales manager who has marketed orthopedic devices for
several major players in the past. But "none of these
products are actually changing market share. It's just
a big 'keep up with the Joneses' game that is costing
these companies more money and slowing down the
process of replacing joints."
Still, Zimmer clearly feels otherwise.
"We devote huge energy to innovative game-breakers
-- whether it's MIS or Gender Solutions or
high-flexion -- and we focus a lot of dollars there,"
Elliott admitted last month. "We're having a lot of
fun with (Gender Solutions), and there actually is
some great science to it. ... It will make for some
unique debate in case anybody was getting bored
listening to orthopedics."