In what appears to be the first time a U.S. carrier has dissolved an international codesharing partnership over safety concerns, Delta Air Lines (DAL Quote) said Friday that it was suspending its partnership with Korean Air Lines, after the South Korean flagship airline suffered yet another fatal crash on Thursday.
The crash of the Korean Air cargo flight came just one day after Delta had said that it "stood by" its codesharing arrangement with the Asian carrier. Airlines in codesharing agreements sell tickets on each others' flights. The airline made the comment after questions were raised concerning a copy of an internal safety review, apparently written by two Korean Air pilots, showed up on the Internet two weeks ago. While Korean Air tried to minimize the damage of the report, saying that it was a "severe distortion," the airline did not dispute the authenticity of its writers. The two pilots who authored the comments were apparently part of a larger group of pilots who participated in an internal safety review of the airline. The report, which was dated September 1998, claimed that the pilots for the airline were poorly trained and had an insufficient knowledge of the English language. While the report cited several specific problems involving improper crew behavior or actions, the overriding message in the report was that the airline's crew problems seem to be rooted in a culture in which junior-level crew members are expected to defer to their seniors, even when the senior crew members make mistakes. To quote from the report: "Currently, in some Korean cockpits, there is a volatile cocktail of complacency, arrogance, apathy, and a lack of self-discipline." While the report apparently did not compel Delta to modify its codesharing agreement with the airline, it appears that the crash on Thursday made Delta take a second look. Reuters reported that the crash killed nine people and injured another 34. Delta not only suspended the codesharing agreement but also said that it will be in contact with all of its passengers who are also booked on Korean Air flights -- to assist them in making alternative travel plans.



