On the Level: Extra! Read All About It! Papers Thrive Despite Internet!
12/06/00 - 06:41 PM EST
Let's return for a moment to that brief shining moment in 1999 when the mere mention of "The Internet" was enough to send shivers of fear down the spine of every "Old Economy" CEO in America. It's April of last year and Intel(INTC Quote) boss Andy Grove is speaking to the pooh-bahs of print journalism at a meeting of the American Society of Newspaper Editors (ASNE) in San Francisco. Grove's message? The Internet is going to devastate the newspaper business.
Grove's observations are worth quoting at some length not simply because he (so far) has been so wrong. You may be able to profit in the years ahead if you understand just why his analysis has not proven true. There's a lot to be learned from smart guys like Grove, even when they are wrong. Responding to a question about what newspapers could do about the rise of the Internet, Grove said: "The problem starts from the publisher's standpoint, the business manager's standpoint, because two things are happening ... To use Internet terminology, you get my eyeballs with the news coverage and sell advertising, either retail advertising or classifieds. You're under attack at both ends. You're under attack in terms of somebody's already stolen a third or half of my eyeball time away from you, in my instance, and it multiplies. Increasingly, if I were to look for something in the classified section, I'd probably go to one of the auction sites. And my tolerance for commercial messages is being stretched by those annoying Internet ads on top. You have a problem two ways. The way you get people in the tent is being attacked, and what you have inside the tent is being attacked." He went on to say: "You're where Intel was three years before the roof fell in on us. [Grove had already told the editors about Intel's difficult transition from chipmaker to microprocessor manufacturer in the mid-'90s when he saw his company's core memory chip business eroding.] You're heading toward a strategic inflection point, and three years from now, maybe, it's going to be obvious ... You're going to be in a profit squeeze, and it's going to be a very, very difficult time." Now, Grove is a very smart guy. But he's not the only smart guy. The newspaper business is not run by complete fools. Don Graham, CEO of The Washington Post (WPO Quote), is not a fool. Nor is Arthur Sulzberger Jr. of The New York Times(NYT Quote). Gary Pruitt of McClatchy(MNI Quote) (owner of The Sacramento Bee, Minneapolis-St. Paul Star Tribune and Raleigh, N.C.'s The News & Observer, among other papers) is no dope either. And these guys have senior management teams that are probably every bit as good as what you would find at most top-flight New Economy companies. Messers Graham, Sulzberger, Pruitt and their top managers presented Wednesday at Credit Suisse First Boston's media conference in New York City. (Not to be confused with UBS Warburg's media conference also in town this week.) The overall message? These newspapers are more than holding their own online and are doing so without blowing up their earnings growth, let alone their balance sheets. They do not see classified ads -- the heart and soul of most papers -- migrating to online competitors. In fact, they see the Web as another opportunity for them to further dominate local markets. McClatchy's Pruitt led off the morning by announcing that his company would achieve record earnings and revenue in 2000 and 2001. He reported that McClatchy's classified ads grew 9% through October and forecast more single-digit growth next year. (Any slowdown in ad growth, according to Pruitt, would be caused by general economic conditions, not the Internet.) McClatchy's interactive media guy, Christian Hendricks, explained why McClatchy's Web sites are the local leaders in all its newspaper markets, except one. The company has ably harnessed its newspapers' brand names, community knowledge and the promotional possibilities. It pushes local entertainment and business directories and teams up with other local media like radio and TV to create decent, if not great, Web sites. Online revenue is rising 40% this year and will reach $20 million to $25 million next year, according to Hendricks. The greatest growth area for them online? Classified ads, which they cross-sell with their print publications.



