Entrepreneur.com

Tips for Selling on eBay Express

07/07/06 - 11:44 AM EDT

Entrepreneur.com

This article was written by Marsha Collier of Entrepreneur.com

I've been hearing from lots of eBay (EBAY Quote) sellers: What's this eBay Express site all about? Will it really bring me more business? Why aren't my items listed on the site? How do I know if someone buys my items?

That's a lot of questions, but eBay sellers like to feel they're in the loop. Although eBay has lots of Town Hall meetings, most sellers don't have the time to attend, so let me ferret out some of the basics of Express.

Express is set up to attract the casual or new eBay shopper. These are the people who are much more comfortable shopping at your standard e-commerce Web sites.

They're comfortable at Amazon.com, Bloomigadales.com, beauty.com -- you get the picture. They're more at ease shopping on Web sites where the selection of sellers isn't as overwhelming as it is on eBay, because it doesn't appear to have hundreds of thousands of sellers (Amazon deftly masks the fact that there are thousands of sellers selling on the site). The key here is having one shopping cart, and Express turns the eBay shopping experience into just that.

When buyers makes their selections at the Express site, they can put as many items as they want into one shopping cart. The buyer makes one payment (eBay and PayPal divvy up the payments between the individual sellers in the transaction behind the scenes). The transition from click to buy is seamless. It's just the same as shopping at one of the other huge e-commerce stores.

There's only one catch: If a buyer shops at a large amount of sellers, their shipping costs will go sky high, so it's still a benefit to buyers to buy more items from one seller in order to take advantage of combined shipping.

Seller tip: Your item description still shows up when your listing is on the Express site. Be sure to pitch your other items to the prospective buyer in your description. Mention that they can save on shipping when buying multiple items from you. (Hopefully this will encourage multiple purchases in addition to pointing out the benefits to the buyer.)

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