Shares of the New York phone giant dipped 4% as investors grew concerned about the quickening pace of erosion at its core business, along with the higher costs of its fiber-optic-network expansion effort.
But the glitter in wireless wasn't enough to overcome the latest round of dull results for the company's wireline business.For the third quarter, Verizon's total-access line count fell 7.5% from year-ago levels -- exceeding the industry's 6% shrinkage rate. Perhaps even more alarming was the 9.8% year-over-year decline in residential lines. "If you lose 9% of your lines a year, life isn't much fun," says one investor who was selling Verizon. "Free cash flow is intrinsically tied to the number of lines you have," says the money manager. "If you are losing lines, and this trend continues, you have a problem." The increased line loss has a lot to do with competition from wireless telcos and cable companies, such as Comcast (CMCSA - Get Report) that have had success combining phone service with a bundle of Internet and video offerings. On a conference call with analysts, Verizon said some of the line loss also came from its own customers, who are taking the broadband service and canceling second lines.